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SUPPORT & SERVICES

Getting the most out of ARLAS, in a efficient and effective way.

PROFESSIONAL SERVICES

Our technology experts respond to your business needs and are here to accompany you throughout the development phases of your geospatial, intelligence solutions.

We provide expertise, experience and support as your business grows and evolves.

SOFTWARE DEVELOPMENT

The modular and open source ARLAS framework adapts itself to meet your specific needs and requirements. Best practice, development services are offered at every stage of your project. Whether you simply decide to dive deeper into your data or your environment incites change, we are here to respond to any new demand placed upon your organisation.

At Gisaïa, we have a fine-tuned knowledge of industrial organisations and software development processes.

We practice software development thanks to the mastering of innovative and efficient techniques and we implement solutions that respect your operational constraints, in terms of deadlines, cost, or deployment and quality requirements.

TRAINING & CONSULTANCY

ARLAS training and advisory services help users gain familiarity with the platform’s many analytical possibilities. We work closely with your team in order to share our knowledge.

Through our technical and customer experiences, we provide advice to solve geospatial big data challenges at speed, whilst looking to greater scale and lower costs.

ARLAS SUPPORT & MAINTENANCE

Gisaïa’s support and maintenance services maximise long-term usage and ROI for our customer. Our support ranges from ARLAS new releases and enhancements through to troubleshooting and bug fixing, whatever the level of complexity.

We have designed processes for a simple and efficient support: a Technical Account Manager is allocated to you for your technical support needs and our CRM software is also made available to strengthen our close relationship with our customers.